Business Correspondent once chooses our available offers/plans showed by Nws Global website and he/she agrees to pay and buy that offer/plan in Nws Global , such type of payment is not refunded by Nws Global under any circumstances. As per applicable law, please note that buying Nws Global plan is an irreversible process.
After payment of the selected package Nws Global should create User activation on our system after successful KYC verification of such Business Correspondent. Business Correspondent unable to complete his/her KYC, Nws Global will not create user details of such Business Correspondent. Business Correspondent should mandatory verify/complete KYC process in order get/register Nws Global Services.
After complete successful verification of KYC documents of user, we create a user id in our portal for that user. In Nws Global portal transactions are failed due to any reason directly attribute to Nws Global. Nws Global has received related confirmation/information from the payment gateway, within 3 to 21 days. Then, we automatically refund that amount to the business correspondent. Date of transaction and a confirmation mail will be sent to Business Correspondent registered email id or available in their user portal.
Please note that, excluding payment gateway charges, the business correspondents will receive the actual transaction amount will be refunded with all applicable taxes. However, in some cases business correspondent has received a successful confirmation of his/her payment but has not received services, then BC is required to submit a complaint to our support email id nwsglobalservices@gmail.com from your registered email id with us. Nws Global should enquire about the matter after receiving the complaint and then Nws Global may refund that payment. Nws Global shall not be responsible for any other consequences liability failed services on our system.
Business Correspondent should accept this refund policy is subject to all terms and conditions mentioned on the website of the Business Correspondent/user/retailer/distributor/master distributor with Nws Global.